INTRODUCING AIVA - ATLAS SUPPORT ON WHATSAPP!
Technology
We’re excited to introduce you to AIVA, our brand-new digital assistant designed to make your Atlas Security experience easier than ever. AIVA gives you the power to communicate with us directly through WhatsApp – quick, convenient, and always available.
Here’s what you can do with AIVA:
- Sales & Quotes: Looking to upgrade your security or need a quotation? Just say “Hi”.
- Technical Support: Got a technical issue with your alarm or CCTV system? No problem – AIVA will get you connected.
- Accounts Made Easy: Whether you need your latest statement or just want to check your balance, AIVA is ready to help.
- Customer Service: Need general assistance or have a query? AIVA will connect you to the right place.
- Service Requests: Book alarm or system checks, request updates to your contact details, or enquire about new solutions.
AIVA is like having Atlas Security in your pocket, ready whenever you need her. She’s easy to reach, quick to respond, never keeps you on hold, and is here to make your life simpler.
It’s important to note that AIVA is not replacing human interaction. At any point, if you’d prefer to speak to a person, you can connect to a live agent through AIVA.
This is another way we’re embracing technology to bring you the best service possible – making it easier, faster, and more efficient to get the help you need.
Save our WhatsApp number now: 060 018 3029 and try it out by saying “Hi”.
Atlas Security – making your world secure, in your hands.
Read More
Copper and Water Meter Theft on the Rise: Stay Alert, Stay Protected
February 12, 2025
Copper and Water Meter Theft on the Rise: Stay Alert, Stay ProtectedAtlas Security has noted a recent increase in copper theft and stolen water meters across multiple suburbs. This particular crime is not isolated to one area—suspects tend to target a neighbourhood, removing two to three water meters at a time before moving on to the next location.
Two Early Morning House Robberies Leave Residents Shaken
October 24, 2025
Atlas Security’s control room received two distress calls in the early hours of Friday, October 24th, both frightening reminders of how quickly crime can strike, even while families sleep.
Atlas Security Weekend Arrest Report: 24 - 26 January 2025
January 27, 2025
Atlas Security's rapid response led to multiple arrests this past weekend, including incidents of attempted robbery, property damage, and break-ins across key locations in Walmer and Algoa Park.