Understand The Role & Important Of A Keyholder In Security
Safety

When it comes to securing your home, the term "keyholder" plays a vital role in ensuring a swift and effective response during an emergency. As the name suggests, a keyholder is an individual who holds the keys to your home, providing access to our team in the event of an activation or emergency.
What is a Keyholder?
In the context of home security, a keyholder is a trusted person who has agreed to be responsible for the keys to your property. This could be a family member, close friend, or neighbour who can quickly respond if our team needs to access your home. Their primary role is to facilitate entry for our armed response team, enabling us to efficiently address any issues that may arise during an alarm activation or other emergencies.
The Importance of a Keyholder
- Rapid Response: A keyholder ensures that our team can quickly and safely enter your property, minimizing potential damage or risk during an emergency.
- Peace of Mind: Knowing that a reliable person has access to your home can provide additional peace of mind, especially when you are away.
- Verification: Keyholders can help verify whether an alarm activation is a genuine emergency or a false alarm, reducing unnecessary stress and potential costs.
Keeping Your Keyholder Information Updated
It is crucial to ensure that the details of your keyholder are always current on our records. Here’s why:
- Accurate Information: Outdated keyholder information can lead to delays in our response time, as we may struggle to gain access to your property during a critical moment.
- Preparedness: If you are going away for holidays or even just a weekend, updating your keyholder information ensures that someone reliable can take immediate action in your absence.
How to Update Your Keyholder Information
If you have recently changed your keyholder or need to update their contact details, please call us at Atlas Security on 0861 585 585. Our team is ready to assist you in ensuring that all your information is accurate and up-to-date. This small step can make a significant difference in the effectiveness of your home security.
Remember, keeping your keyholder details current is a simple yet essential part of maintaining a robust security system. Don’t wait until an emergency occurs—take action today to ensure your home remains protected.
Read More

Crime Stats Update: Rising Incidents and Key Trends in Local Crime
July 9, 2025
This past week, we responded to 122 incidents across the suburbs—a noticeable increase of nearly 12% compared to the previous week. Theft remains the most common crime, making up over a third of all reported cases. This isn’t just a statistic; it’s a reminder that criminals are always looking for opportunities, and sometimes, we make it easy for them.

Two Arrests in One Night Across Nelson Mandela Bay
March 16, 2026
Two arrests in a single night. Two suspects off the streets. That's what Atlas Security armed response officers delivered across Nelson Mandela Bay recently.

Crime Trends & Community Update: 23–29 June 2025
July 1, 2025
While crime is always a reality in any city, there’s some positive movement to report. For the week of 23–29 June, Atlas Security responded to 109 incidents—a 14.2% decrease compared to the previous week. This shows that our ongoing community vigilance and fast response are making a difference.